Terra Norte offers FREE shipping on orders over $75
ORDER PROCESSING TIMES
Upon payment confirmation your item will be processed and you will receive a shipping notification within 2 business days (excluding weekends and holidays).
ORDER TRACKING INFORMATION
Average Canadian delivery times are 2-5 business days. Upon shipment a confirmation with invoice and tracking number will be sent to the email you registered with. We recommend saving the tracking number. Once the shipping confirmation is sent, changes can no longer be made to orders.
Free Shipping on orders over $75 – Canada Post Expedited Parcels: 2 – 7 business days in Canada (excluding weekends and holidays)
10$ shipping (on orders under $75) – Canada Post Expedited Parcels: 2 – 7 business days in Canada
$20 – Canada Post Xpresspost: 1-2 business days in Canada (excluding weekends and holidays).
Customers may return or exchange items up to 7 days from delivery. Returns will not be accepted if requested over 7 days past the delivery date noted on the order tracking.
All returned items must be received unworn and in original condition.
Sales items are final sale and non refundable.
To begin an exchange or return please e-mail firstname.lastname@example.org with your order number and request. Please allow up to 5 business days from the time we receive your return or exchange for our team to process the request.